Delivery & Returns

Quick shipping with no prepayment required
Shipping Details
Dispatch Time
After phone confirmation, we aim to dispatch your order within one working day.
Delivery Time
Standard UK courier delivery takes 1-2 working days. You'll receive tracking information upon dispatch.
Cost
Delivery is included in the price shown. No hidden fees. Pay the exact amount quoted when your package arrives.
Coverage
We deliver to all UK postcodes, including mainland UK, Scotland, Wales, and Northern Ireland.
Payment on Delivery
No upfront payment required
Order
Fill in your name and phone number. No payment required at this stage.
Confirmation Call
Our team calls to confirm your order details and answer any questions. This is when we arrange your preferred delivery window.
Delivery
A courier brings your package to your address. Pay at the door using cash or card.
Enjoy
Receive your Renew Core and start your daily routine. Keep the packaging for 14 days in case of returns.
Our Delivery Promise
- No prepayment: Pay only when your package arrives.
- Secure packaging: Your Renew Core arrives safely and discreetly packaged.
- Tracking provided: Follow your order from dispatch to delivery.
- Flexible timing: Arrange delivery times that suit your schedule.
- Professional service: Courteous couriers who respect your privacy.
- Guaranteed coverage: We deliver to all UK addresses.
14-Day Returns Guarantee
We stand behind our product completely
Return Window
You have 14 days from the date you receive your order to return unopened products for a full refund.
How to Return
Contact us within 14 days. We'll provide return instructions and arrange courier pickup if necessary.
Refund Processing
Refunds are processed within 14 days of receiving your returned package. Your money returns to your original payment method.
Opened Products
For food supplement safety and hygiene, opened or used products cannot be returned. Only unopened, sealed packages qualify.
Shipping Across Regions
| Region | Delivery Time | Cost |
|---|---|---|
| England | 1-2 working days | Included |
| Scotland | 1-2 working days | Included |
| Wales | 1-2 working days | Included |
| Northern Ireland | 2-3 working days | Included |
Times are estimates based on current courier schedules. Actual times may vary. All timings are for working days only (Mon-Fri).
Tracking Your Order
Stay informed from dispatch to delivery
Once your order is dispatched, you'll receive a tracking number via email or phone. You can use this to track your package in real-time with the courier.
Typical Tracking Stages:
- Order Confirmed: Our team has verified your details and your order is being prepared.
- Dispatched: Your package has left our warehouse with a courier.
- In Transit: Your package is on its way to your address.
- Out for Delivery: The courier is delivering packages
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